The room was spacious and clean. The bed was comfortable and the linens smelled fresh. The location was perfect, close to restaurants and shops which was convenient for us. the staff were friendly and accommodating.

The walls were too thin, we could hear the TV from the next room and could not sleep well. The bathroom was outdated and smelled bad.

Super large room very comfortable, absolutely nothing wrong perfect. Two supermarkets are close to the hotel 2min walking, and to go out there is a super taxi service at the hotel.

Reception staff very friendly.... Easy parking.... Largest rooms (apartments) in Alphaville

The restaurant / soom service is very poor.... Small menu choice for room service and limited time skales... Restaurant service must definatelly improve much much more

We had a great stay at this place. The location was perfect, right in a safe neighborhood near the center of Sao Paulo. The staff was friendly and helpful, providing excellent service. The room was spacious and well-equipped with all the amenities we needed, including a mini-bar and in-room safe. The on-site facilities such as the outdoor swimming pool, sauna, and fitness center were fantastic and allowed us to relax and unwind. The Wi-Fi was reliable and the on-site car park was convenient. we had a wonderful experience and would highly recommend this venue to anyone.

When I got to the hotel my reservation was not in theirs system so I had to wait. Small tv and not lcd, when was 8 am there were reforming a room and doing a loud noise and we could not sleep.The pillows sucks, breakfast is so so. 300 dolars!Too expensive for what they offer for the room, I do not recommend it and there is better hotels in the area for a better price.

Big apartment - combined kitchen and living room, separate bedroom - both very big. Alphaville is not near the center of Sao Paulo, so probably you would only stay there if you had business or friends in or around Alphaville. Alphaville itself is pretty, livable, lots of upscale shopping, walking street-shopping and is upscale.

Downside: facilities are worn. Carpet entering the bedroom had been burned to the backing by a clothes iron left hot, plugged in on the floor. Carpet is very cheap, and a bit worn and dirty. When you get off the elevators at night the halls are dark, but lights go on and off as you walk down the hall. You are in the spotlight and what is in the dark?

The hotel offers comfortable rooms and great internet service. It's also located in a convenient area for exploring the city. During Christmas, they had a beautiful display in the lobby which added to the festive atmosphere.

My experience was negatively impacted by the lacklustre staff. From unfriendly breakfast attendants to unhelpful check-out staff, I found the customer service to be poor.

I liked the roominess and the staff was helpful. Although English was not spoken by most of the staff they tried to understand and accommodate your needs.

Non smoking rooms have ashtrays and matches in the rooms. This is contradictory and the first room assigned to us as non smoking had strong cigarette odor and I am sure it was because someone previously assumed the ashtray and matches allowed them to smoke. We had to move our room to one that did not have strong cigarette odor.

The hotel offers spacious and comfortable accommodations with great breakfast options. The gym and pool area are well-maintained, and the staff is friendly and helpful. The hotel is situated in a safe neighborhood with upscale shopping areas nearby.

Not obvious to find.

Huge rooms and comfortable parlour. Good internet service. Great location in livable Alphaville with upscale shopping. Staff performs well and breakfast is superb.

Nothing, all great.

The location of the hotel is a big advantage as it is in a safe and upscale neighborhood, perfect for those who need to be near the center of Sao Paulo. despite the ongoing construction work, the area has great options for shopping and dining, making it convenient for travelers.

Some reviews mention that the wifi connection can be unreliable, which could be a downside for those who require a stable internet connection.